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Food Server

April 11, 2014 - December 31, 2014
Exempt/Non-Exempt:Non-Exempt
Employment Type:Part Time
Location:20667 Tracey Av Buttonwillow, CA
Description:The server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner.
Duties:1.Demonstrates a sense of urgency when serving guests; meets service cycle timing standards

2.Greets guests immediately upon arrival and acknowledges them at departure

3.Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs

4.Suggestively sells and achieves guest check average targets

5.Accurately enters orders on point of sale system

6.Prepares beverage orders as well as some appetizers, salads, and desserts

7.Checks prepared orders for completeness and presentation

8.Delivers food and beverage orders timely and in accordance with standards

9.Attends to guest during the entire dining experience in a prompt and courteous manner

10.Demonstrates knowledge of station and floor breakdowns

11.Possesses strong product and menu knowledge

12.Uses proper telephone etiquette; assists with “to go” orders

13.Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure

14.Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues

15.Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions

16.Willingly assists others without being asked

17.Maintains cleanliness and organization of dining room and service area

18.Completes all required side-work, including deep cleaning assignments

19.Provides prompt and courteous service and is cordial to all team members and guests

20.Adheres to Denny’s Brand Standards and internal policies and procedures


Qualifications:•Must be able to communicate effectively in English both orally and in writing

•Must be able to pass all required tests and training requirements for the position

•Must be able to work in a team environment

•Meets Denny’s uniform and grooming standards
and maintains them throughout the shift

•Must be able to work a flexible schedule, including holidays, nights and weekends

•Possesses excellent guest service skills

•Possesses basic math skills (add, subtract, multiply and divide)

•Must be dependable and able to learn basic tasks and follow instructions

•Places a value on diversity and shows respect for others



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